Privacy Policy
Last updated: 28 May 2026
1. Data Controller
The data controller for your personal data is Europact Loan, a Private Limited Company registered in England and Wales (Company Number 14857296), with its registered office at The Wharf, Neville Street, Leeds LS1 4AZ, United Kingdom.
For any questions regarding this Privacy Policy or your personal data, please contact us at +44 1304 700394 or write to our registered office address.
2. Personal Data We Collect
We collect and process the following personal data that you voluntarily provide through our financing application form:
- Full name
- Email address
- Telephone number
- Type of funding requested
- Amount requested and preferred duration
- Project description (optional)
- IP address and browser information (for security purposes)
3. Purposes of Processing
Your personal data is processed for the following purposes:
- Evaluation of your financing application: To analyse your request and identify the most suitable financial solution.
- Service-related communications: To contact you by telephone or email regarding your proposal and application status.
- Legal compliance: To fulfil our obligations under anti-money laundering regulations and credit legislation.
- Customer service: To respond to your enquiries and provide support throughout the application process.
4. Legal Basis for Processing
The processing of your personal data is based on:
- Consent: You give your explicit consent when submitting the application form, in accordance with Article 6(1)(a) of the UK GDPR.
- Contractual necessity: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, in accordance with Article 6(1)(b) of the UK GDPR.
- Legal obligation: Processing is necessary for compliance with legal obligations to which we are subject, in accordance with Article 6(1)(c) of the UK GDPR.
5. Data Retention
Your personal data is retained for no longer than is necessary for the purposes for which it is processed:
- For unsuccessful applications: Data is retained for 12 months from the date of the last contact.
- For clients: Data is retained for 10 years from the conclusion of the business relationship, in compliance with tax and legal obligations.
- Website analytics: Anonymised data is retained for 26 months.
6. Recipients of Your Data
Your personal data may be disclosed to:
- Credit reference agencies for the purpose of assessing your application
- Professional advisors and consultants engaged by Europact Loan
- Relevant regulatory authorities where required by law
- Service providers who assist us in operating our website and conducting our business
We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request that we correct any inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): You can request the deletion of your personal data in certain circumstances.
- Right to restriction of processing: You can request that we restrict the processing of your data.
- Right to data portability: You can request the transfer of your data to another controller.
- Right to object: You can object to the processing of your personal data.
- Right to withdraw consent: You can withdraw your consent at any time.
To exercise any of these rights, please contact us at +44 1304 700394, email info@europactloan.com, or write to our registered office address.
8. Cookies and Similar Technologies
This website uses essential cookies that are necessary for the functioning of the website and session cookies for the security of our contact form (CSRF protection). We do not use profiling cookies or third-party marketing cookies.
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:
- SSL/TLS encryption for all data transmitted via our website
- CSRF token protection on all forms
- Regular security assessments of our systems
- Restricted access to personal data on a need-to-know basis
10. International Data Transfers
Your personal data is processed within the United Kingdom. If we need to transfer your data outside the UK, we will ensure that appropriate safeguards are in place in accordance with the UK GDPR.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
12. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at www.ico.org.uk.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By telephone: +44 1304 700394
- By email: info@europactloan.com
- By post: Europact Loan, The Wharf, Neville Street, Leeds LS1 4AZ, United Kingdom
